Question 1

Are we always accompanied by our tour guide?

Accepted Answer

One of our bilingual tour guides is always present for all activities. However, we also encourage you to go on your own discovery tour during your free time. Mediterranean countries are safe countries to travel to and it is very exciting to gather your own travel experiences and share them later, as everyone experiences a country differently. For your free days or afternoons, you can always ask your tour guide for tips.

Question 2

Can I arrive earlier or stay longer?

Accepted Answer

If you have decided to arrive earlier or stay longer, we can take care of booking the nights for you in the hotel of your choice. Either to get to know other regions of the country you are visiting before travelling or to spend the last few days relaxing at a beach destination, for example.

If you have individual wishes, we will be happy to advise you and arrange the perfect trip for you.

You will receive the prices for the additional nights from us on request.

Question 3

Can I cancel my trip?

Accepted Answer

If the traveller withdraws before the start of the trip or does not start the trip, Ventura loses the right to the travel price. Instead, Ventura may demand reasonable compensation from the traveller. This shall not apply if Ventura is responsible for the cancellation or if unavoidable, extraordinary circumstances occur at the destination or in its immediate vicinity, which significantly impair the performance of the package tour or the transport of persons to the destination; circumstances are unavoidable and extraordinary if they are beyond the control of the party invoking them and their consequences could not have been avoided even if all reasonable precautions had been taken.

Ventura has defined this claim for compensation to which it is entitled in the following cancellation fees. The calculation is made taking into account the time of the cancellation declared by the traveller up to the contractually agreed start of the trip, the expected saving of expenses and the expected acquisition through alternative use of the travel services. The compensation shall be calculated as follows according to the time of receipt of the declaration of cancellation by Ventura or the travel agent:

a) General cancellation fee (as a percentage of the travel price):

For bookings in the CLASSIC fare:
up to 65 days before departure 20%
from the 64th to 30th day before departure 25%
45% from the 29th to 15th day before departure
from the 14th to 7th day before departure 60%
from the 6th day before departure 80%
90% on the day of departure and in the event of a no-show

For bookings in the FLEXI fare:
up to 65 days before departure 0%
from the 64th to the 45th day before departure 10%
from the 44th to the 30th day before departure 20%
from 29 days before departure, the cancellation fees are identical to those of the CLASSIC rate

b) Special cancellation fee:

Special offers/specials, individually prepared package tours and group tours may be subject to special cancellation conditions, to which explicit reference is made in the respective service description or travel advertisement/offer and the travel confirmation in accordance with Art. 250 §§ 3, 6 EGBGB.

Ventura reserves the right to demand higher, specifically calculated compensation instead of the above cancellation flat rates, insofar as Ventura can prove the occurrence of significantly higher expenses than the applicable cancellation flat rate.

Question 4

Can I eat a vegetarian diet while travelling?

Accepted Answer

Yes, Mediterranean cuisine offers countless vegetarian dishes and you can choose vegetarian options in almost all restaurants. When booking your holiday, you can indicate that you would like a vegetarian diet.

In any case, we will inform all our partners about intolerances and special diets shortly before departure.

Question 5

Do I need an adapter?

Accepted Answer

No, you do not need an adapter for most sockets. However, in addition to the C and F type sockets commonly used in Germany, there is also a type L socket in Italy. 
Frequent travellers often have an all-in-one adapter that works all over the world and this would then also be suitable for all Italian socket types.

Question 6

Do I need travel insurance?

Accepted Answer

We advise you to take out travel cancellation insurance, as it can always happen that you are unable to travel shortly before the departure date due to unforeseen illness, an accident or for other reasons. Repatriation assistance insurance is strongly recommended!

If you pay for your Feast trip with your VISA credit card, you are normally insured, but please ask your bank to confirm this. If you do not wish to take out insurance, Feast cannot be held liable.

Feasts travel insurance offer:

We offer 3 types of insurance (cancellation cover/all-round cover/travel cover) when you book online through our partner HanseMerkur. Of course, you can also contact other insurance companies of your choice.

The following links will take you to the insurance booking portal. After booking, you will receive your insurance documents and invoice directly from our partner HanseMerkur.

For Germany, Austria and Belgium, click here https://secure.hmrv.de/rvw-ba/initBa.jsp?baid=419&adnr=4562815&fTypId=0&locale=de_DE

For Switzerland, click here https://secure.hmrv.de/rvw-ba/initBa.jsp?baid=800&adnr=4577797&fTypId=0&st=HMINT&locale=de_CH&mId=21

You can book your travel insurance at any time from the moment you book your trip up to 30 days before the start of your trip.

Question 7

How big is the tour group?

Accepted Answer

The maximum group size is 12 participants, a minimum number of 4 participants must be reached for the trip to take place.

Question 8

How can I be sure when I book through an online provider?

Accepted Answer

We are part of Ventura TRAVEL GmbH, a German-based company that has been active in sustainable tourism in South America, Asia and Europe for 20 years. Over 10,000 customers have already booked holidays with Ventura online and are now part of our regular customer base.

Feast has been a Ventura brand since 2022 and benefits from the team, software and experience of Ventura TRAVEL.

Question 9

How do we guarantee that our trips are authentic?

Accepted Answer

The aim of Feast trips is to get to know the soul of a countrys cuisine and not to mechanically work through well-known highlights.

Contact with the local population is very important to us, as this is what makes our trips so special. We create this through small, family-run hotels, as well as workshops and activities in the homes of locals. Cookery courses, olive oil tastings, wine tastings or visits to producers - these moments allow us to get to know the true hospitality of the Mediterranean and peoples philosophies of life, which we can take home with us. At the same time, this ensures that all expenses remain in the country itself and directly benefit the locals, as this is also part of Feasts sustainability concept.

Question 10

Is it possible to receive reviews from existing customers?

Accepted Answer

Yes, please take a look at our reviews page. Some customers allow to be contacted so you can hear directly from our customers how they felt on their trip.

Question 11

Is the flight and transfer to and from the airport included?

Accepted Answer

No, all our tours include an individual journey in order to avoid unnecessary national bundled flights and to give you the opportunity to organise your journey individually.

We are happy to help you plan and decide on flights, train connections or intermediate stages.

If you need a transfer from the airport or train station, we can organise this for you.

Question 12

Is this travel also suitable for people with reduced mobility?

Accepted Answer

Our travels are not specifically tailored for people with reduced mobility. Therefore, we kindly ask you to contact us to receive detailed information and discuss potential participation tailored to your needs.

Question 13

What accommodation do we have on our trips?

Accepted Answer

We have personally and very carefully selected the accommodation for our trips. We have opted for small, local, often family-run accommodation rather than large hotel chains. In this way, we want to ensure that the income remains in the country and that the local population benefits directly from it.

Question 14

What accommodation options do I have as a solo traveller?

Accepted Answer

Single travellers on this trip have the option of staying in a single room for an additional charge. The single room surcharge is shown for the respective trip under the Dates and prices tab.  Alternatively, we offer the half double room option: you share a double room with a traveller of the same sex. If there is no room partner, we will accommodate you in a single room at half the price.

When booking the last place and for bookings at short notice, we will only confirm the half double room if a suitable room partner has been registered. Otherwise we will offer the single room at the full price.

Question 15

What are the payment terms?

Accepted Answer

A deposit of 20% of the tour price is due upon receipt of the invoice. Please transfer the remaining payment no later than 21 days before departure. Bank transfers from Germany and other EU countries via IBAN and BIC are fast and inexpensive. You can also pay conveniently by credit card.

Question 16

What documents do I need?

Accepted Answer

- Travel documents
- Valid passport or identity card (send a copy to your e-mail address for security reasons)
- Credit card or EC card (for withdrawing money, paying and if it includes travel insurance)
- Documents relating to your travel insurance and international health insurance, if you have taken out one

Question 17

What food options do I have during my trip?

Accepted Answer

For the meals included in the itinerary, we are happy to offer standard meals (i.e. containing meat and dairy) and vegetarian options during your trip. Travellers can select one of these two options once we have confirmed their bookings. For logistical reasons, travellers must note that we are unable to accommodate other dietary restrictions or preferences (e.g. vegan and gluten-free). Of course, travelers can choose their preferred options for meals that are not part of the itinerary on site and independently.

Question 18

What happens if the minimum number of participants is not reached?

Accepted Answer

According to our terms and conditions, we can cancel the trip if the minimum number of participants is not reached up to 21 days before the start of the trip. As a rule, we will inform you one month in advance to discuss alternatives. You can then, for example, choose another date or an alternative trip. If these options are not suitable for you, we will refund the full travel costs already paid. However, it is rare that a trip cannot be realised. As soon as a trip is guaranteed to take place, we will highlight this on our Dates & Prices page.

Question 19

What health precautions do I need to take before the trip?

Accepted Answer

You dont need to make any arrangements yourself for our destinations.

Question 20

What is VSocial and what does the donation mean?

Accepted Answer

Social commitment has been very important to us at Ventura TRAVEL since our foundation. For this reason, Ventura TRAVEL founded the non-profit organisation VSocial in 2002. The organisation supports community tourism projects in numerous Latin American countries.

VSocial supports the projects not only financially, but also through knowledge transfer. In this [overview ](https://www.vsocialfoundation.org/transparency?__hstc=216344777.0d68880a4806687330f9565a75740e9f.1641206279781.1645621255882.1645623616572.12&__hssc=216344777.1.1645623616572&__hsfp=875705754)you can see how the donations are used.

VSocial is mainly financed by donations, project sponsorships and special donations from travellers. We therefore forward 10 euros from each traveller as a donation to VSocial. This is not a lot, but even with small contributions VSocial can achieve a lot. If you do not wish to do this, simply make a brief note in the comments field of your booking or call your customer advisor. The EUR 10 is already included in all travel prices, so the donations do not represent any additional costs.

Further information on the projects and the use of the donations can be found on the [VSocial website](https://www.vsocialfoundation.org/)

Question 21

What level of physical fitness do your tours require?

Accepted Answer

We design our itineraries with a balance between comfort and a moderate level of physical fitness in mind. We do our best to accommodate all levels of physical fitness and inform our guests if this is not possible. If travellers have any physical conditions or limitations that may affect their travel experience, they should contact our travel specialists immediately.

Question 22

What means of transport do we use?

Accepted Answer

We use a minibus for almost all our trips, and we attach great importance to quality. For example, our minibuses are designed in such a way that there is enough space for hand luggage. On some trips, we also explore some highlights on foot or by bike to immerse ourselves fully in local life.

On some of our trips we also travel by ferry or boats.

Question 23

When should I book my flight or train tickets?

Accepted Answer

You can start organising and booking your journey as soon as we have confirmed that the trip is guaranteed to take place. This happens at the latest approx. 30 days before the start of the trip. If the minimum number of participants has already been reached, you will of course be informed immediately.

Question 24

When should I inform you about allergies?

Accepted Answer

We do our best to accommodate certain allergies and inform travellers when this is not possible. If travellers have allergies that may affect their travel experience, they should contact our travel specialists immediately.

Question 25

When will I receive my travel documents?

Accepted Answer

You will receive your documents in two steps. Firstly, you will receive a confirmation email about your registration for your chosen trip as well as your invoice and our travel insurance certificate.

You will receive a detailed description of the itinerary no later than two weeks before the trip.

Question 26

Will I have nice fellow travellers?

Accepted Answer

A good atmosphere is very important to us. Fortunately, our trips attract nice and open-minded people. In the event that a guest is problematic on a trip, our tour guides are trained to deal with this. This way we make sure that you can enjoy your trip.

We also have a blacklist to guarantee that only nice people can book with us again ;)

Question 27

Wird in Italien Trinkgeld gegeben?

Accepted Answer

Nein, in italienischen Restaurants bezahlt man pro Gast einen coperto der alle Kosten (Besteck, Tischdecke, Service, Brot, Wasser) abdeckt. 
Natürlich haben sich die italienischen Kellner gerne an diese nette Gewohnheit von Ausländern gewohnt aber es ist absolut nicht verpflichtend und in kleineren Orten kann es auch passieren, dass es zurückgewiesen wird.

Small Group Tour of Crete

Unveil the Hidden Wonders of Crete

Crete: Roundtrip of Delights - 10 Days

Trip highlights

The Feast experience

Warum mit Grekaventura buchen?

Flexibel buchen

Map

Itinerary

Day 1

Willkommen auf Kreta!

Nefeli Hotel

Facilities:

Day 2

Entspannen Sie am paradiesischen Strand Elafonisi

Nefeli Hotel

Facilities:

Day 3

Chania - kulinarisch & kulturell

There's an optional add-on available for this Day

Nefeli Hotel

Facilities:

Bookable Add-ons

Hike through Samaria Gorge

Day 4

Chania - Rethymno

Achillion Palace

Facilities:

Day 5

Rethymno

Achillion Palace

Facilities:

Day 6

Entspannen am Palmenstrand Preveli

Costas Inn

Day 7

Matala - Zaros

Kamihis Farm

Day 8

Der Nationalheld Kretas

Kastro Hotel

Facilities:

Day 9

Heraklion

Kastro Hotel

Facilities:

Day 10

Bis zum nächsten Mal, Griechenland!

Dates & Prices

Your guide for this tour

Flights

Info

Single Room Supplement

What's included

What's not included

Reviews

Travel Journal

FAQs

Can I cancel my trip?

Do I need travel insurance?

Is the flight and transfer to and from the airport included?

What are the payment terms?

What happens if the minimum number of participants is not reached?

When should I book my flight or train tickets?

Crete: Roundtrip of Delights - 10 Days

Discover more adventures