Languedoc Food and Wine Tours

If the traveller withdraws before the start of the trip or does not start the trip, Ventura loses the right to the travel price. Instead, Ventura may demand reasonable compensation from the traveller. This shall not apply if Ventura is responsible for the cancellation or if unavoidable, extraordinary circumstances occur at the destination or in its immediate vicinity, which significantly impair the performance of the package tour or the transport of persons to the destination; circumstances are unavoidable and extraordinary if they are beyond the control of the party invoking them and their consequences could not have been avoided even if all reasonable precautions had been taken.

Ventura has defined this claim for compensation to which it is entitled in the following cancellation fees. The calculation is made taking into account the time of the cancellation declared by the traveller up to the contractually agreed start of the trip, the expected saving of expenses and the expected acquisition through alternative use of the travel services. The compensation shall be calculated as follows according to the time of receipt of the declaration of cancellation by Ventura or the travel agent:

a) General cancellation fee (as a percentage of the travel price):

For bookings in the CLASSIC fare: up to 65 days before departure 20% from the 64th to 30th day before departure 25% 45% from the 29th to 15th day before departure from the 14th to 7th day before departure 60% from the 6th day before departure 80% 90% on the day of departure and in the event of a no-show

For bookings in the FLEXI fare: up to 65 days before departure 0% from the 64th to the 45th day before departure 10% from the 44th to the 30th day before departure 20% from 29 days before departure, the cancellation fees are identical to those of the CLASSIC rate

b) Special cancellation fee:

Special offers/specials, individually prepared package tours and group tours may be subject to special cancellation conditions, to which explicit reference is made in the respective service description or travel advertisement/offer and the travel confirmation in accordance with Art. 250 §§ 3, 6 EGBGB.

Ventura reserves the right to demand higher, specifically calculated compensation instead of the above cancellation flat rates, insofar as Ventura can prove the occurrence of significantly higher expenses than the applicable cancellation flat rate.

We advise you to take out travel cancellation insurance, as it can always happen that you are unable to travel shortly before the departure date due to unforeseen illness, an accident or for other reasons. Repatriation assistance insurance is strongly recommended!

If you pay for your Feast trip with your VISA credit card, you are normally insured, but please ask your bank to confirm this. If you do not wish to take out insurance, Feast cannot be held liable.

Feast's travel insurance offer:

We offer 3 types of insurance (cancellation cover/all-round cover/travel cover) when you book online through our partner HanseMerkur. Of course, you can also contact other insurance companies of your choice.

The following links will take you to the insurance booking portal. After booking, you will receive your insurance documents and invoice directly from our partner HanseMerkur.

For Germany, Austria and Belgium, click here https://secure.hmrv.de/rvw-ba/initBa.jsp?baid=419&adnr=4562815&fTypId=0&locale=de_DE

For Switzerland, click here https://secure.hmrv.de/rvw-ba/initBa.jsp?baid=800&adnr=4577797&fTypId=0&st=HMINT&locale=de_CH&mId=21

You can book your travel insurance at any time from the moment you book your trip up to 30 days before the start of your trip.

No, all our tours include an individual journey in order to avoid unnecessary national bundled flights and to give you the opportunity to organise your journey individually.

We are happy to help you plan and decide on flights, train connections or intermediate stages.

If you need a transfer from the airport or train station, we can organise this for you.

A deposit of 20% of the tour price is due upon receipt of the invoice. Please transfer the remaining payment no later than 21 days before departure. Bank transfers from Germany and other EU countries via IBAN and BIC are fast and inexpensive. You can also pay conveniently by credit card.

According to our terms and conditions, we can cancel the trip if the minimum number of participants is not reached up to 21 days before the start of the trip. As a rule, we will inform you one month in advance to discuss alternatives. You can then, for example, choose another date or an alternative trip. If these options are not suitable for you, we will refund the full travel costs already paid. However, it is rare that a trip cannot be realised. As soon as a trip is guaranteed to take place, we will highlight this on our "Dates & Prices" page.

You can start organising and booking your journey as soon as we have confirmed that the trip is guaranteed to take place. This happens at the latest approx. 30 days before the start of the trip. If the minimum number of participants has already been reached, you will of course be informed immediately.